Refund

REFUND

EscaypeLive detective agency is India’s leading female private detective agency in Noida, We value your trust and we believe upholding confidentiality is a given. Our mutual trust is a pre-requisite before we even take on your case. We offer a highly trained and well-respected team of private detectives and surveillance specialists to corporate clients.

Escaypelive Detective does not guarantee a full refund for the cancellation of its services. If you change your mind after paying for a certain service,Escaypelive Detective will act only on the policy here within.

Escaypelive Detective will refund or cancel any services according to the following guidelines:

  1. Escaypelive Detective  will refund you in full if a project has not started within 15 days of making payment.
  2. In the event that incorrect information was provided by you, Escaypelive Detective will not refund partial amounts or full amounts in the case that a project has commenced and/or has been completed.
  3. If you are not satisfied with an incomplete portion of a project, you can get proportional refund for the remaining work/project only when the revoke reason is valid.
  4. If you don’t want Escaypelive Detective to start the project at all, you can ask for a full refund within 48 hours only of making payment. This applies to all non-business days (For example, if you make a purchase on Friday, you must cancel by Sunday the latest to receive a refund.). If you contact Escaypelive Detective to cancel a project that has already begun, Escaypelive Detective will deduct proportionally and refund you accordingly.
  5. If you sign up for a plan and we feel that we can’t do the project for you at that moment or for any reason at all, then Escaypelive Detective will issue you a 100% refund within a maximum of 7 working days.
  6. If you sign up for a monthly or yearly service and request the service to be cancelled, you must notify Escaypelive Detective via E-mail at least 7 business days prior to the next billing period. Your account will no longer be rebilled starting 7 business days following your notification.
  7. If you request a refund or cancellation within the time period stated in this policy and your account has still been charged, Escaypelive Detective will refund 100% of that amount.
  8. Escaypelive Detective does not offer any refunds for funds spent on search engine optimization or paid ads on search engines, for the services already delivered or any other miscellaneous charges which are non-recoverable for Escaypelive Detective and refunding them causes any loss to Escaypelive Detective.
  9. If you don’t want to continue using any of Escaypelive Detective services and wish to cancel or have any questions, comments or concerns about our refund and cancellation policy, you may contact us at . Be sure to include your full name, company name, account number and the service you want cancelled. Include “CANCEL ORDER” in the subject line.

All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by the billing department of Escaypelive Detective will act as a proof of the cancellation of service.

We strongly believe that our services will be beneficial to your business. We always strive to make your internet experience more enjoyable and we do our best for the same.

Escaypelive Detective reserves the right to modify any provisions of the refund and cancellation policy without any notice.